Product Refunds Policy | Affordable Trendy Outfits | TajTrendz Pvt. Ltd- TAJTRENDZ

Eligibility for Refunds

  • Refund are not accepted
  • Refund will be credited only to the original payment method withen 7 Days

Non-Returnable Items

  • Certain items such as perishables, custom-made products, or intimate goods (e.g., lingerie) may not be eligible for returns.
  • Items purchased during clearance sales or marked as "non-returnable" are not eligible for returns.

Defective or Damaged Products

  • If the product delivered is defective, damaged, or incorrect, customers must raise a return request within 48-72 hours.
  • Evidence such as photos or videos may be required to process claims.

Return Process

  • Customers should initiate a return request via the website, app, or customer service.
  • The return pickup service is subject to availability in the customer’s area. Alternatively, customers may need to self-ship the product.

Refund Policy

  • Refunds will be processed to the original payment method or as store credit after the returned item passes quality checks.
  • Shipping charges, if any, are typically non-refundable unless the return is due to the company’s error.

Exchange Options

  • Items can be exchanged for a different size, color, or product variant, subject to stock availability.
  • Exchanges follow the same process and eligibility rules as returns.

Customer Responsibilities

  • Ensure safe packaging of the product to prevent damage during return transit.
  • Provide accurate and complete information while initiating the return process.

Policy Updates

Return policies are subject to change at the company’s discretion. The latest policy will always apply.